Out of respect and consideration of your stylist and other clients, please plan accordingly and be on time. The staff of Salon dé Coupe really value your time and business and appreciate you trusting us to provide you with healthy hair.
Absolutely No Children Are Allowed In Salon Unless Being Serviced.
We understand that unanticipated events happen occasionally in everyone's life. Business meetings, flight delays, illness, weather,lack of baby sitter, and car problems are a few reasons why one may consider canceling an appointment. In our desire to be efficient and fair to all clients and out of consideration for your stylist time, we have the following policies.
24 Hour Notice when canceling an appointment:
This allows the opportunity for someone else to schedule an appointment. If you are unable to give 24 hour notice, you will be charged half the amount of your scheduled appointment. This amount must be paid prior to or it will be included on your next scheduled appointment.
No Call /No Show:
will be charged full price of scheduled services. This amount must be paid prior to or it will be included on your next scheduled appointment.
Appointment times have been arranged specifically for you. Depending upon how late you arrive, your stylist will determine if there is enough time remaining to start your services. Once you're 15 minutes late, you will be considered as a walk-in.
Change of Service:
in order to keep being able to give exceptional services in a timely manner, we ask that you schedule for the services that you wish to receive. We understand that sometimes that changes and when that does, please give you're stylist a courtesy call at least one day before your appointment. Don't hesitate to call for assistance or to check and see if additional services can be provided.
No children under the age of twelve allowed in the salon unless being serviced.